Microsoft Store Troubleshooting Guide

1. Ensure Automatic Updates are Enabled

Windows Store won't work properly if updates are disabled. To fix:

• Press Win+R and type services.msc to open Services
• Double-click "Windows Update"
• Set "Startup type" to "Automatic" and save

2. Fix Store Page Loading Issues - TLS Settings

If store pages won't load:

• Press Win+Q to open Search, type "Control Panel" and open it
• Navigate to Network and Internet > Internet Options
• In Advanced tab, check "Use TLS 1.1" and "Use TLS 1.2"
• In same window, go to Connections > LAN Settings
• Uncheck all proxy server related options
• Save and try reopening Microsoft Store

3. Reset Microsoft Store

• Press Win+I to open Settings
• Go to Apps > Apps & features
• Find Microsoft Store
• Click Advanced options
• Click Reset

4. Clear Microsoft Store Cache

• Press Win+R
• Type WSReset.exe and run
• Wait for the cache clearing process
• Microsoft Store will automatically open when finished

5. Reset Network Environment

• Open Windows PowerShell as Administrator from Start menu
• Type netsh winsock reset and press Enter
• After successful reset, restart your computer

6. Reinstall Microsoft Store

If all above steps fail, reinstalling Microsoft Store may be necessary.